Collections Service Representative

Company: Volt Workforce Solutions
Location: Kent
Posted on: June 15, 2022

Job Description:

Job: Senior Collections RepresentativeLocation: Kent, WashingtonTEMP TO HIRE!In this role, you will be responsible for resolving delinquency on automobile loans, negotiating payment arrangements; skip tracing to locate customer or unit and reviewing accounts for repossession. This position is in a manual queue-based calling environment with substantial auto dialing. SA DSC Level 2's work in a structured team setting with shared goals.Job DescriptionReview open accounts for collection and skip trace effortsHandle inbound/outbound collection calls in a professional mannerCollect customer payments in accordance with payment due datesStrategize work queues according to company objectivesSkip trace to locate customer or unit Identify opportunities for account recourseSend all applicable statutory noticesReview accounts for repossessionIdentify issues attributing to account delinquency and review with supervisor as neededReview and monitor any assigned accounts and all applicable collection reportsProvide timely follow-up on payment arrangementsFollow and maintain policies and procedures in all aspects of the positionPerform other assignments and duties as directed by supervisor.Skills and QualificationsHigh School diploma, or general education degree (GED) required and College degree2+ years in collections and skip tracking experience required (Auto Collections experience preferred)Working knowledge of Fair Debt Collection Practices Act (FDCPA)Computer Skills Proficient in Microsoft Office Suite Internet ExplorerPayRate: $22-$26/HourlyAs a Volt employee, you can expect the highest level of support. We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees. Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today!Volt is an Equal Opportunity Employer.

Keywords: Volt Workforce Solutions, Kent , Collections Service Representative, Accounting, Auditing , Kent, Washington