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Office Associate - $16.50 - $18.50 / hr + Incentive Benefits

Company: Ritchie Trucking Service Holdings LLC
Location: Kent
Posted on: January 6, 2022

Job Description:

This position is a key part of the operation and is the bridge between work performed by the delivery teams and reporting to internal and external customers. This position is responsible for entering information into various computer programs that have been given verbally or in written form, by delivery teams. This information must be accurate and recorded in a timely manner. This position also helps with other office duties including collating paperwork, returning product back to vendors, and coordinating deliveries with contract customers.This job description is not all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.We are looking for someone who will:Answer multi line phone system in a professional mannerTake information that the delivery teams verbalize or write on the Bill Of Lading's (BOL's) and input the notes into multiple software programs. It is critical that the information is correct and processed in a timely manner. Call all customers the day before to confirm they are ready for their deliveries.Print, distribute, and file various reports pertaining to returned product and transfer of inventory back to the manufacturer.Process the paper work associated with cancelled and will calls orders at the end of each day. Report weekly status of orders and returns. The perks of working for Ritchie Trucking Service:-- Hourly pay of $16.50-$18.50/hr. -- Quarterly Performance Incentives-- Employee Stock Ownership Plan participation after one year with the company-- Group medical, prescription, vision, dental, and Flexible Spending Account options-- Paid flex and sick leave in accordance with Washington state law-- 401K plan after one year with the company.

Knowledge, Skills and AbilitiesAbility to read and interpret documents such as BOL's, emails, and process documents. Ability to multi-task and work with deadlines.Proficient in general office functions such as typing, copying, faxing and 10 key. Ability to add, subtract, multiply and divide in all units of measureProficient in Excel and Word, and web based data entry. Summary of Experience and EducationHigh School Diploma or General Education Degree (GED) (PREFERRED)One year or more related experience and/or training or equivalent combination of education and experience. (PREFERRED)One year or more of customer service experience in a logistics setting (PREFERRED)If this sounds like you, please complete our online application and upload your resume that INCLUDES A CURRENT, UPDATED TELEPHONE NUMBER AND EMAIL ADDRESS, by clicking on this link (if you cannot click the link, please copy and paste into your browser):

Keywords: Ritchie Trucking Service Holdings LLC, Kent , Office Associate - $16.50 - $18.50 / hr + Incentive Benefits, Administration, Clerical , Kent, Washington

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