Customer Service Specialist

Company: Autonomy Staffing
Location: Renton
Posted on: February 17, 2026

Job Description:

Job Description Job Description Job Title Customer Service Specialist (Order Entry & Payment Processing) — Contract-to-Hire 6 months Company Renton-based manufacturer Location Renton, WA (Fully On-site) Schedule Monday–Friday, 8:00am–5:00pm (flexibility within ~1 hour) Employment Type 6-month contract-to-hire (long-term opportunity) Pay $55,000–$60,000/year (approx. $26.50–$29.00/hr ) Overview Were hiring a Customer Service Specialist to support a small, collaborative team (8–10 people). This role is primarily email/inbox management, order/data entry, and basic payment processing , with light phone coverage. Youll work mainly in Microsoft Outlook/Teams , and youll learn an older ERP System ( Epicor 10 ) on the job. Responsibilities Daily order processing and accurate entry of orders/purchase orders in the ERP Manage a shared Outlook inbox : respond to product/order/payment inquiries and keep the inbox cleared/organized Provide order confirmations, tracking updates, stock/ETA responses, and route requests internally as needed Basic payment processing (credit card payments via payment link or by phone) Light phone support (answer basic questions and transfer to the right internal contact; not a sales role) Support simple reporting/admin tasks (basic Excel reports, internal coordination) What Theyre Looking For (Top 3) Personable team fit (small team, customer-first mindset) Strong attention to detail (order entry / purchase order data accuracy) Solid office admin skills (Outlook/Teams-heavy workflow, organization, follow-through) Required Qualifications Experience in customer service plus order processing / data entry Experience handling payments (credit card processing / payment links / invoices) Strong written communication (email-first role) and comfort multitasking Proficiency with Outlook/Teams and basic Excel/Word Customer.specialist.roleMarcobe Preferred Experience with ERP software (Epicor a plus; not required) Manufacturing/distribution/customer support background Conversion Benefits (once hired full-time) Upon conversion to full-time, the client offers a competitive benefits package including: Customer.specialist.roleMarcobe Medical, dental, and vision 401(k) with company match 20 days PTO annually holidays Ongoing training and development

Keywords: Autonomy Staffing, Kent , Customer Service Specialist, Administration, Clerical , Renton, Washington