Medical Claims Representative Trainee - Federal Way, WA

Company: Msccn
Location: Federal Way
Posted on: April 1, 2026

Job Description:

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a medical claims representative trainee, you’ll be instrumental in keeping the medical claims process efficient and supportive for our customers. Focusing on personal injury protection (PIP) medical coverage, you’ll analyze accident details, medical records and terminology. You’ll also adjust claims while maintaining solid relationships with customers. Bring your passion for helping others and we’ll teach you the insurance stuff – allowing you to be confident when speaking with customers. This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like. Candidates must reside within 30 miles of a Progressive's Washington Claims offices (Federal Way or Everett). Duties & responsibilities after training Research policy contract, regulation and cause of injury to make coverage decisions Conducts research to understand correlations between medical records and motor vehicle accidents, injuries or medical conditions Identify and research wage loss expenses and documentation for payment consideration Review and interpret policy language when subrogation demands are received Additional Qualifications/Responsibilities Must-have qualifications 3 years of relevant work experience {OR} Associate's degree and 2 years relevant work experience {OR} Bachelor's degree Schedule: Monday - Friday, 7am to 4pm / 8:00am - 5:00pm / 9am to 6pm Compensation $29.81 - $31.73/hour Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance Benefits 401(k) with dollar-for-dollar company match up to 6% Medical, dental & vision, including free preventative care Wellness & mental health programs Health care flexible spending accounts, health savings accounts, & life insurance Paid time off, including volunteer time off Paid & unpaid sick leave where applicable, as well as short & long-term disability Parental & family leave; military leave & pay Diverse, inclusive & welcoming culture with Employee Resource Groups Career development & tuition assistance

Keywords: Msccn, Kent , Medical Claims Representative Trainee - Federal Way, WA, Administration, Clerical , Federal Way, Washington