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Intensive Services Case Manager

Company: JFS Seattle
Location: Kent
Posted on: January 5, 2022

Job Description:

We are currently seeking a full-time (37.5 hours per week) Intensive Services Case Manager to join our Refugee & Immigrant Services team. This position provides comprehensive case management and cultural orientation support to ensure the integration and stability of newly arrived immigrants with complex trauma histories. The position is responsible for providing individualized direct services to refugees and asylees who require intensive case management services to reach self-sufficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Work with clients in caseload to develop strengths-based, goal-orientated service plan to support clients on their path to stability, self-sufficiency and integration.
  • Provide comprehensive case management to include: advocating for and coordinating access to benefits; connecting clients to medical care and education services; conducting home visits; and facilitating community navigation and the creation of social support networks.
  • Deliver tailored orientation sessions to individuals and groups to cultivate skills and independence; assess participants' progress and retention of content.
  • Develop and maintain a thorough knowledge of the Office of Refugee Resettlement's Preferred Communities program and stay informed of programmatic updates and training opportunities.
  • Ensure complete, accurate and timely documentation for each case file in accordance with grant requirements.
  • Create data and narrative program reports on grant outcomes and programmatic successes.
  • Collaborate across agency programs and cultivate relationships with other community organizations to ensure client and agency goals are met. Provide information and referrals to clients, as needed.
  • Develop and maintain knowledge of best practices in medical and mental health case management as well as immigrant integration strategies, policies and practices. QUALIFICATIONS:
    • Bachelor's degree or equivalent experience within field.
    • Minimum of two years of trauma-informed case management experience required, with demonstrated ability to handle competing priorities.
    • Ability to effectively communicate with people who are preliterate and/or learning English.
    • Strong computer and writing skills to ensure effective case file maintenance.
    • Must be able to work a flexible schedule that prioritizes clients' needs and capabilities. Some evening and weekend work required.
    • Valid Washington State driver's license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Additional language skills are preferred.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided as appropriate. SALARY AND BENEFITS:
      • The starting pay for this position is $24.75
      • Jewish Family Service offers a generous benefits package including:
      • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
      • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
      • Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
      • 5% employer contribution to 401k retirement plan (no employee contribution required).
      • Relocation stipend.
      • Additional benefits include: vision coverage and FSA enrollment.
      • JFS values and provides opportunities for continued growth and learning for all team members.

Keywords: JFS Seattle, Kent , Intensive Services Case Manager, Executive , Kent, Washington

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