Gym Manager

Company: Planet Fitness WA Odum Group
Location: Kent
Posted on: June 14, 2022

Job Description:

Job Description MISSION --- Planet Fitness LLC: Our mission is to improve the general health and exercise needs of our community through our Judgment Free Zone Environment, while providing a great member experience. VISION --- Planet Fitness LLC: Our Vision is to create an environment where people aspire to reach their full potential. Job Summary - Planet Fitness is coming to Covington, WA and we are looking for a Gym Manager to join the team and open our newest club - The Gym Manager will be responsible for the oversight of gym operations to ensure an exceptional ---Judgement Free--- member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Essential Duties and Responsibilities Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines. Schedule staff and ensure all shifts are covered. Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF---s values and goals. Administration and processing of all weekly/bi-weekly employee payroll. Resolve employee issues or concerns. Manage disciplinary/termination activities. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions Check members into the system. Take prospective members on tours and New member sign-up. Facilitate all member requests, issues and questions. Ensure prompt opening/closing of gym. Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily. Ensure safety of employees, members and club property. Determine and communicate equipment repair in a timely manner. Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions. Prepare all HR related forms and send to Corporate Payroll Team. Track statistics and reports (weekly, monthly, annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Management experience preferred. Exceptional leadership, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Keywords: Planet Fitness WA Odum Group, Kent , Gym Manager, Executive , Kent, Washington