Gym Manager
Company: Planet Fitness WA Odum Group
Location: Kent
Posted on: June 14, 2022
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Job Description:
Job Description MISSION --- Planet Fitness LLC: Our mission is
to improve the general health and exercise needs of our community
through our Judgment Free Zone Environment, while providing a great
member experience. VISION --- Planet Fitness LLC: Our Vision is to
create an environment where people aspire to reach their full
potential. Job Summary - Planet Fitness is coming to Covington, WA
and we are looking for a Gym Manager to join the team and open our
newest club - The Gym Manager will be responsible for the oversight
of gym operations to ensure an exceptional ---Judgement Free---
member experience as well as a financially successful club. The
Club Manager will be accountable for leading a team of employees in
a positive, motivating manner with continuous assistance in
employee training and development. Essential Duties and
Responsibilities Recruit, hire, train and develop a high performing
staff consisting of Assistant Managers, Member Service
Representatives, Trainers and Custodians. Create and maintain a
welcoming atmosphere for all members, prospective members and
guests and ensure staff follows superior customer service
guidelines. Schedule staff and ensure all shifts are covered. Lead
by example and maintain consistent accountability for direct
reports by training and coaching, ensuring adherence to PF---s
values and goals. Administration and processing of all
weekly/bi-weekly employee payroll. Resolve employee issues or
concerns. Manage disciplinary/termination activities. Involved in
all front desk related activities including: Answer phones in a
friendly manner and assist callers with a variety of questions
Check members into the system. Take prospective members on tours
and New member sign-up. Facilitate all member requests, issues and
questions. Ensure prompt opening/closing of gym. Oversee
cleanliness and maintenance of facility including taking
responsibility for largest section of cleaning daily. Ensure safety
of employees, members and club property. Determine and communicate
equipment repair in a timely manner. Manage marketing efforts by
ensuring that staff is aware and trained on all marketing
promotions. Prepare all HR related forms and send to Corporate
Payroll Team. Track statistics and reports (weekly, monthly,
annually). Backup support for any employee who is absent.
Qualifications/Requirements Superior customer service skills,
preferably in the fitness industry. Management experience
preferred. Exceptional leadership, diplomacy and listening skills.
Basic computer proficiency (Microsoft Suite). Hard working,
enthusiastic and energetic Strong problem resolution skills.
Current CPR Certification required. High school diploma/GED
equivalent required. Must be 18 years of age or older. Physical
Demands Continual standing and walking during shift. Continual
talking in person or on the phone during shift. Must be able to
occasionally lift up to 50 lbs. Will occasionally encounter toxic
chemicals during shift. Employees at a franchise location are
employed by the Franchisee and are not employees of PFHQ (the
Franchisor). PFHQ neither dictates nor controls labor or employment
matters for franchisees or their employees, and does not retain any
reserved authority to control the terms and conditions of
employment for franchisees or their employees. Each franchisee is
responsible for ensuring compliance with local, state and federal
law.
Keywords: Planet Fitness WA Odum Group, Kent , Gym Manager, Executive , Kent, Washington
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