Account Manager - Small Business

Company: Alera Group, Inc.
Location: Kent
Posted on: March 18, 2023

Job Description:

Propel is looking for experienced Commercial Lines Account Managers to join our Small Business team. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success? -- If that is what you're looking for, this is your chance to be part of an amazing organization! The primary role for the Small Business Account Manager is to maximize customer satisfaction and retention by providing exceptional customer service; educating our clients on risks they face and offering creative solutions to protect their businesses.-- Perform all account transactions including applications, quotations, ID cards, proposals, summaries, endorsements, binders, billing, correspondence, etc, on small business accounts. -- Respond to client inquiries, incoming mail, and company requests in a timely manner. -- Proactively pursue cross-line sales. -- Perform all tasks in accordance with your department's standards and procedures. -- Help customers identify gaps in coverage, offer solutions, and place coverage. -- Update and maintain all client files on AMS/Sagitta and ImageRight. Document all transactions and interactions pertaining to our customers' accounts. -- Maintain knowledge of our carriers' products, underwriting guidelines, and operating procedures. -- Keep current with industry trends, issues, and competitive intelligence by reading company bulletins and attending department meetings. -- Assist in the training and development of new team members.-- Expertise in commercial coverage, underwriting and rating. -- Computer skills including Word, Excel, and Outlook. -- Agency Management System Experience. AMS Sagitta and ImageRight preferred. -- Strong oral and written communication skills. -- Ability to work successfully in a team environment. -- Ability to present complex insurance concepts in simple terms to our clients. -- Dependable with a strong work ethic. -- Detail Oriented is a must. -- Time Management Skills-ability to continuously prioritize your work to meet critical deadlines. -- Active Agents Property & Casualty License -- Minimum of 2 years Commercial experienceWe're an--equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you're a California resident, please read the--California Consumer Privacy Act--prior to applying. #PandoIQ PandoLogic. Keywords: Insurance Account Manager, Location: Kent, WA - 98089 , PL: 563325484

Keywords: Alera Group, Inc., Kent , Account Manager - Small Business, Executive , Kent, Washington