Government Performance Coordinator
Company: Government jobs
Location: Kent
Posted on: January 23, 2023
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Job Description:
Are you a change agent who can build excitement about using Lean
tools and performance measurement across an organization? Can you
connect the dots between goals and results to illustrate the status
of performance using statistical data? Do you have experience
streamlining and improving work processes that cross department and
organization-wide functions? Do you love training others to make
improvement happen?
The City of Kent has an exciting opportunity that blends these
skills in a new and unique way in our Government Performance
Coordinator position.
This is a full-time, benefited, and over-time exempt position.
The selection process may consist of the following:
Phone Interviews
In-Person Interviews
Finalists Interview with the CAO and HR Director
Anticipated hire date- January 16, 2023
**Note that you must attach your cover letter and resume to your
application in order for your application to be considered
complete. Uploading your resume to auto-fill portions of the
application does not automatically attach it to your application;
you must attach documents in the appropriate section of the
application. Incomplete applications will not be considered for
this position. If you experience technical difficulties, please
contact our office Monday-Friday, between 8:00 AM- 5:00 PM at (253)
856-5270 and we will do our best to assist you.**
This position is open for applications until filled with a first
review taking place on November 21.
SALARY:
$7,947.00- $9,682.00 per month; depending on experience
GENERAL PURPOSE:
Under the direction of the Human Resources Director, the Government
Performance Coordinator leads, directs, plans, and organizes the
City's Lean business process improvement program and performance
measurement process for significant impact to the City and its
residents and customers. This position provides guidance, analysis
and recommendations for developing key performance indicators, and
for using data and evidence to inform decision-making that supports
the achievement of the City of Kent's Strategic Plan. The incumbent
will lead the development, implementation, and continuous
improvement of strategic initiatives and business operations and is
a subject matter expert in organizing, leading, facilitating, and
consulting on performance measurement and Lean process improvement
practices, and producing and interpreting a broad scope of reports
that highlight the City's progress on strategic initiatives and
day-to-day business.
Work is performed independently under limited supervision from the
Human Resources Director. The supervisor sets the overall
objectives and resources available. The incumbent and supervisor
work together to develop the deadlines, projects, and work to be
completed. The incumbent is responsible for the work, plans and
carries out the assignment, resolves most conflicts that arise,
coordinates work with others, and interprets policies on own
initiative in terms of established objectives. The incumbent keeps
the supervisor informed of progress, potentially controversial
matters, or far-reaching implications. Work is reviewed in terms of
feasibility, compatibility with other work, and effectiveness of
results.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Acts as a change agent, ensuring a focus on data-based
decision-making for continuous improvement.
Develops and leads the City's Lean Business Improvement Process,
working closely with each department to enhance operational
effectiveness.
Develops and delivers training on the Lean Business Improvement
Process and facilitates the ongoing progress to ensure success.
Leads and facilitates the City's performance measurement program,
working closely with leaders to identify key indicators of the
City's progress on the achievement of its strategic plan,
identifying trends and root causes of performance gaps.
Supports the City's strategic planning efforts and ensures proper
integration between the strategic plan and performance
measurement.
Meets regularly with Departments and workgroups throughout the city
to discuss ongoing performance, measurement strategies and
analysis.
Represents the City on external strategic government performance
committees and initiatives.
Performs ongoing quality assurance checks and analysis for the
development and implementation of communication and training plans
for operational improvement.
Researches and coaches others on Lean best practices and
innovations.
Collaborates with key City stakeholders on leadership development
regarding business strategy and performance.
Coordinates with the Communications Manager on a wide range of
information gathering initiatives to ensure that these activities
are mutually beneficial in meeting Strategic plans and other City
of Kent initiatives.
Actively supports the vision, mission, values, and goals of the
department and the City.
PERIPHERAL DUTIES:
Perform related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
KNOWLEDGE OF:
SKILLED IN:
ABILITY TO:
EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS:
Education:
Bachelor's degree from an accredited four-year college or
university with a degree in finance, accounting, business, public
administration, or a related field; and
Experience:
Four (4) years of professional related experience in performance
measurement, lean process techniques, project management,
qualitative analysis, and community organizing.
Or:
In place of the above requirements, the incumbent may possess any
combination of relevant education and experience which would
demonstrate the individual's knowledge, skill, and ability to
perform the essential duties and responsibilities listed above.
LICENSES AND OTHER REQUIREMENTS:
MACHINES, TOOLS, AND EQUIPMENT USED:
Typical business office machinery and equipment used include, but
are not limited to, personal computer including spreadsheet and
word processing software, printers, telephone, fax and copy
machine, calculator and projector.
PHYSICAL DEMANDS:
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is regularly
required to sit; use hands to finger, handle or feel; talk; and
hear. The employee is frequently required to reach with hands and
arms. The employee is occasionally required to stand; walk; climb
or balance; and stoop, kneel, crouch or crawl. The employee may
occasionally lift and/or move up to 50 pounds with or without
assistance.
Specific vision abilities required by this job include close,
distance, color and peripheral vision; depth perception; and the
ability to adjust focus.
WORKING CONDITIONS:
Work is performed in an office environment subject to frequent
interruptions by walk-in applicants, employees, telephone calls and
inter-office activities; may be exposed to individuals who are
irate or hostile; and may be required to travel to different sites.
The noise level in the work environment is usually moderate.
For a listing of benefits, please visit the following link:
Employee Benefits
Keywords: Government jobs, Kent , Government Performance Coordinator, Government & Protective Services , Kent, Washington
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