Manager, Infusion Nursing - Accredo
Company: Cigna
Location: Kent
Posted on: January 11, 2021
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Job Description:
POSITION SUMMARY The Manager, Infusion Nursing is responsible
for all nursing-related activities for patients referred to nursing
for care. Provides clinical and operational oversight to ensure the
delivery of excellent patient care, development of staff and
achievement of team goals to include utilization, budgetary, and
continuous improvement initiatives. The Manager provides direction
and leadership to ensure nursing care delivery is in accordance
with company policy and procedures, ensures compliance with all
regulatory and accreditation entities and works collaboratively
across teams and functions to ensure an optimal and standardized
patient experience. The Manger will identify operational
opportunities and areas for process development, improvement and
administration applicable to clinical product offerings and present
recommendations to senior leadership in efforts for best practice
standardization across the nursing organization. ESSENTIAL
FUNCTIONS TEAM DEVELOPMENT Responsible for tracking and trending
staff performance and productivity. Supports training and
development programs for staff to assure competence in patient
care. Provides mentoring, coaching and feedback. OPERATIONS
Collaborates with Quality Assurance, Training/Innovation,
operations managers, project managers and others to insure optimal
patient care is consistently delivered across all areas. Continual
identification of operational opportunities to gain efficiencies
and improve processes. Handle escalated issues requiring a higher
degree of expertise or discretion to resolve. Present clinical or
operational information to small or large groups. COMPLIANCE
Assures that all patient-related documentation, and clinical and
departmental reports, are accurately completed, submitted and/or
filed in a timely manner, according to internal and external
regulatory requirements and in support of the billing process.
Corresponds with leadership team on employee/HR issues,
departmental issues and any service issues involving client or
legal risk issues to the company. SCHEDULING/STAFFING Works with
operations, clinical, and nonclinical supervisors to define
required staffing needs that support reimbursement and clinical
excellence and resource maximization and coverage for the program.
Monitor the daily nurse scheduler application and other data
reports to ensure nursing team is compliant with nursing note
submission, availability and completion of plans of treatment.
PATIENT CARE Responsible for direction and leadership to ensure the
receipt, evaluation, acceptance and execution of the initial
patient intake process to assure that patient verification,
assessment, teaching and the ongoing scheduling of nursing services
occurs in a timely and appropriate manner. Responsible for the
provision of nursing care to patients based on a modified primary
nursing approach. Such provision of care includes, but is not
limited to: Patient assessment, clinical and environmental. Patient
and caregiver teaching, nursing care, and experience are delivered
according to evidenced based practice and company policies and
procedures. Coordination of related services. Oversight of the
development and revision of the plan of care. Skilled nursing care.
Ensuring the Implementation of physician orders. Monitoring of
patient response. Response to emergency patient needs. Psycho
social support. Meets with internal or external customers as needed
and as a subject matter expert for nursing responsibilities as
related to patient care. QUALIFICATIONS Registered Nurse (RN)
License in good standing is required High School Diploma or GED
required, plus 11-14 years of relevant RN experience with a Nursing
Diploma; or 8-11 years relevant RN experience with Associate's
Degree; or 5-8 years relevant RN experience with Bachelor's Degree;
or 2-5 years relevant RN experience with Master's Degree. Master's
Degree & certification in nursing preferred 5 years of relevant
clinical experience, including 3-5 years of leadership experience
Strong IV insertion experience Valid driver's license in state of
residence Proficiency with MS Office Applications and Apple
technology Demonstrated ability to work cross-functionally to solve
complex problems and improve quality and service. Highly organized,
strong problem-solving, project management, team building and oral
and written communication skills. Ability to analyze information
and target trends. Ability to maintain high-level of
confidentiality. Ability to provide outstanding customer service.
Ability to multi-task and meet deadlines. Proven individual and
team leadership ability. Knowledge of pharma audit and contract
review processes preferred. Ability to travel up to 10%. About
Cigna Cigna Corporation (NYSE: CI) is a global health service
company dedicated to improving the health, well-being and peace of
mind of those we serve. We offer an integrated suite of health
services through Cigna, Express Scripts, and our affiliates
including medical, dental, behavioral health, pharmacy, vision,
supplemental benefits, and other related products. Together, with
our 74,000 employees worldwide, we aspire to transform health
services, making them more affordable and accessible to millions.
Through our unmatched expertise, bold action, fresh ideas and an
unwavering commitment to patient-centered care, we are a force of
health services innovation. When you work with Cigna, you'll enjoy
meaningful career experiences that enrich people's lives while
working together to make the world a healthier place. What
difference will you make? To see our culture in action, search
TeamCigna on Instagram. Qualified applicants will be considered
without regard to race, color, age, disability, sex, childbirth
(including pregnancy) or related medical conditions including but
not limited to lactation, sexual orientation, gender identity or
expression, veteran or military status, religion, national origin,
ancestry, marital or familial status, genetic information, status
with regard to public assistance, citizenship status or any other
characteristic protected by applicable equal employment opportunity
laws. If you require reasonable accommodation in completing the
online application process, please email: for support. Do not email
for an update on your application or to provide your resume as you
will not receive a response.
Keywords: Cigna, Kent , Manager, Infusion Nursing - Accredo, Healthcare , Kent, Washington
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