Veterinary Client Service Represenative
Company: VCA Antech, Inc.
Location: Kent
Posted on: January 17, 2023
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Job Description:
Job Description:
We are offering a starting wage of $18-$22/hr with a signing bonus
of $500.
We are seeking an experienced Client Service Representative to join
our team.
At VCA Kent Animal Hospital, we push ourselves toward excellence
daily. With every opportunity, we aim to exceed each pet owner's
expectations.
We're looking for a positive minded professional to help us rebuild
our practice and provide excellent service to our pet owners.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone
for the practice as we build and maintain each customer's trust and
confidence in our abilities. The CSR is the pivot around which the
hospital operates and is responsible for:
* Customer service functions, including: greeting visitors,
answering telephones, and guiding clients and their pets to exam
rooms.
* Scheduling and confirming appointments.
* Placing outbound calls for follow-ups and reaching out to
prospective clients.
* Presenting and explaining fees, including processing
payments.
* Recommending, selecting, and obtaining products and services,
including prescriptions.
* Answering questions regarding products and services, including
educating clients on general animal husbandry and non-medical pet
care (i.e., heartworm prevention, housebreaking, and flea & tick
control).
* Managing medical records, charts, reports and correspondence.
* Hospital maintenance (including removal of animal waste) and
ensuring that facility is neat and clean at all times-both inside
and outside.
2 years experience working in a veterinary setting is preferred,
though we will train the right candidate.
Shifts: 5 eight hour shifts, must be available Monday through
Friday
Compensation: $18/hr DOE
We offer competitive compensation and great benefits for eligible
employees, including medical/dental, generous personal pet care
discounts and more!
Keywords: VCA Antech, Inc., Kent , Veterinary Client Service Represenative, Healthcare , Kent, Washington
Click
here to apply!
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