Patient Activation Administrative Specialist
Company: Careers Integrated Resources Inc
Location: Federal Way
Posted on: June 29, 2025
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Job Description:
Job Title: Patient Activation Administrative Specialist
Location: Federal Way/ Tacoma , WA (Contractor may be asked to
travel to other offices within the SEA market) Duration: 4 months
Shift Time: 8hr; Monday - Friday 40hr./ week Pay Range: $22 - $
26/hr. on W2 Job Description: · The Patient Activation
Administrative Specialist is a front-line team member responsible
for welcoming patients as they arrive at the clinic and ensuring
they are fully onboarded with the client’s digital health tools. ·
This role is important to enhancing the patient experience by
ensuring all patients are activated and educated on their health
tools. · As the first point of contact in the lobby, the Patient
Activation Administrative Specialist plays a key role in building
trust and offering support to patients who need assistance in
activating. · What you’ll likely work on: · Patient Greeting and
Onboarding: Serve as the first point of contact in the lobby,
welcoming patients and ensuring a positive first impression. · App
Activation Support: Check each patient’s activation status and
assist with setup and troubleshooting as needed. · Patient
Education: Explain app features and benefits, and answer questions
to encourage confident usage. · Coordination and Escalation:
Collaborate with clinic staff and escalate technical issues to the
appropriate support teams. · Tracking and Feedback: Document
activation progress and share patient feedback to help improve
digital engagement efforts. · These responsibilities are intended
to describe the general nature and level of work being performed by
personnel assigned to this job classification. · They are not to be
construed as an exhaustive list of job duties performed by
personnel in this classification. Other job-related duties may be
assigned by management.
Keywords: Careers Integrated Resources Inc, Kent , Patient Activation Administrative Specialist, Healthcare , Federal Way, Washington
