customer service specialist

Company: TJX
Location: Kent
Posted on: September 13, 2020

Job Description:

customer service specialistApply now --Apply now+ Start apply with LinkedIn+ Start apply with Xing+ Apply NowStart+ Please wait...Date:Aug 31, 2020Location:Kent, WA, USCompany:TJX Companies, Inc.Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Posting Notes: TJ Maxx Store 0850 -- 25406 104th Street S.E. -- Kent -- WA -- 98030Job Summary:Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Responsibilities:+ Role models established customer experience practices with internal and external customers+ Supports and embodies a positive store culture through honesty, integrity, and respect+ Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures+ Promotes credit and loyalty programs during customer interactions+ Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards+ Accurately processes and prepares merchandise for the sales floor following company procedures and standards+ Initiates and participates in store recovery as needed throughout the day+ Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store+ Provides and accepts ongoing recognition and constructive feedback+ Adheres to all labor laws, policies, and procedures+ Supports and participates in store shrink reduction goals and programs+ Participates in safety awareness and maintenance of a risk-free environment+ Performs other duties as assignedRequirements:+ Possesses excellent customer service skills+ Able to work a flexible schedule to support business needs+ Possesses strong organizational skills with attention to detail+ Capable of handling multiple tasks at one time+ Able to respond appropriately to changes in direction or unexpected situations+ Possesses strong communication skills+ Capable of lifting heavy objects with or without reasonable accommodation+ Works effectively with peers and supervisors to accomplish tasks+ Retail customer experience preferredAt TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day-just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: TJ Maxx Store 0850 -- 25406 104th Street S.E. -- Kent -- WA -- 98030Nearest Major Market:SeattleNearest Secondary Market:BellevueJob Segment:Merchandising, Retail Sales, Supply, Loss Prevention, Customer Service, Retail, Operations, Security

Keywords: TJX, Kent , customer service specialist, Hospitality & Tourism , Kent, Washington