Call Center Jewelry Representative
Company: Aerotek
Location: Kent
Posted on: February 13, 2021
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Job Description:
Description:The Jewelry Consultant embraces customer service and
thrives through helping others. The position prioritizes drive and
ambition to provide "white glove" level customer service over
experience. In this position you will be accepting inbound calls
about shipping tracking, returns, finalizing of special orders,
gaining information and understanding the engagement process and
what is should look like, and other service needs. While providing
outstanding customer service this person will need to be able to
effectively maneuver through the knowledge bases to be able
demonstrate product knowledge and educate customers on products.
Calls are escalated to an escalation team when required.Schedule:
center hours are M-F 5:00 AM to 10:00 PM and shifts are assigned
through sift bids. Position will be remote until return to office.
Skills:customer service, jewelry, returns, Retail Customer Service,
Call centerRequirements:- Previous customer service experience call
center or at least 6+ months retail experience - Strong computer
skills typing/keyboarding and data entry skills- Flexibility and
willingness to adjust scheduling needs, especially during peak
seasonsTop Qualities- Upbeat, optimistic, resilient- Passionate and
highly engaged- Warmth, empathy, compassion- Relationship focused-
Authentic, professional, and honest- Problem solver- Goal
orientedExperience Level:Entry LevelAbout Aerotek: We know that a
company's success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing-- Client and Talent leader, Aerotek's
people-focused approach yields competitive advantage for our
clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
Aerotek.com.The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Kent , Call Center Jewelry Representative, Hospitality & Tourism , Kent, Washington
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