Sr. Critical Facility Engineer

Company: T-Mobile USA, Inc.
Location: East Wenatchee
Posted on: May 1, 2025

Job Description:

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

THIS IS NOT A REMOTE ROLE NOR IS IT A HYBRID ROLE. THIS INDIVIDUAL WILL BE ONSITE TO SUPPORT THE FACILITY.

The Sr. Critical Facility Engineer is accountable for operational, technical, and strategic oversight of the critical infrastructure and maintenance operations. Critical portfolio includes Data Centers, Mobile Switching Centers, Call Centers, Distributed Antenna System, Point-of-Presence, Fiber Regeneration facilities. Primary responsibilities include oversight of each critical facility's electrical, mechanical, life safety and critical back-up systems. Interact with support teams (CFE&I, Compliance, Legal, Procurement, T-Mobile Network Operations) both internal and external and with local contractors and vendors. Maximum emphasis is to be placed on the critical environment operational continuity while ensuring the integrity and reliability of the critical function is not compromised. Focus on KPI goals and objectives and maintain a strategic view in managing operations for the infrastructure. Ability to write and train technical documentation. Ability to write and train processes. Strong skills in vendor relationship management and communication, critical engineering practices, organizational savvy, people management and team leadership, and the ability to identify and manage variation in metrics.

Job Responsibilities:

• Manage the operational execution of all processes and procedures for critical facilities, including work process and authorization, incident management, and routine operations & maintenance process and procedures to maintain 100% uptime. Areas include: electrical, mechanical, building monitoring and control.
• Perform daily/weekly/monthly walk-through of critical facilities in support of data center and office operations. Monitor critical facility equipment operation by these walkthroughs and building system monitoring tools. Execute repair and/or maintenance processes thru to completion.
• Engineering, Implementation, Project Management of critical equipment; includes but is not limited to: electrical switchgear, diesel generators, HVAC/CRAC systems, UPS systems, PDUs, RPPs, BMS systems, and fire alarm and suppression systems.
• Reviews, understands, and evaluates the engineering design and operational performance and aspects of critical facilities systems and equipment.
• Must be able to immediately recognize system shortcomings and respond to operational and emergency situations.
• Experience in AC power capacity management from MSB to the cabinet
• Strong working knowledge of electrical services, feeders, panels, RPPs, PDUs, DC power supplies in accordance with national codes;
• Familiar with construction and operation of medium voltage switch gear, ATSes, UPSes, DC rectifiers and inverters;
• Familiar with the commissioning and operations of standby electrical generators, synchronization switch gear and different transition modes
• Understand conventional and emerging energy storage technologies, wet cells, VRLA, other battery chemistry technologies
• Strong working knowledge of Data Center Cooling technologies, Chiller Plants, Dry coolers, Misting systems, Condensers, Computer Room AC systems, Computer Room Air Handlers
• Provides training, support, and guidance to expand team's capabilities and ensure technical staff is performing work appropriately and is trained on compliance, life/safety programs, and critical environment process and procedures.
• Works with teams to ensure that all proper closeout and commissioning procedures are followed including the collection, distribution, and storage of documentation.
• Participates in critical facility annual planning activities including, reviewing, remodeling, new system construction, facility infrastructure upgrades.
• Use CMMS tool to track all work progress and completion; including review of PM reports and recommended repairs.
• Provides input to annual financial plans for operating expense and capital, and support account by identifying unforeseen emergency expenditures throughout the year.
• Performs site inspections and tours documenting deficiencies and recommendations for improvements or upgrades.
• Maintains accurate asset accounting of infrastructure equipment.
• Ability to write and train technical documentation.
• Ability to write and train processes.
• Also responsible for other Duties/Projects as assigned by business management as needed.
  Education:
  
  • Bachelor's Degree Engineering, facilities, or related discipline or equivalent experience (Preferred)
    
    Work Experience:
    
    • 4-7 years Experience in data center facilities operations, working with equipment mentioned above, preferably in the telecommunications industry.
    • 4-7 years Experience in mechanical/HVAC, electrical, or a combination of the two.
    • 4-7 years Experience managing vendor work and quality control.
      
      Knowledge, Skills and Abilities:
      
      • Communication (Required)
      • Project Management (Required)
      • Critical Portfolio Management (Required)
        
        Licenses and Certifications:
        
        • Certified Reliability leader (Preferred)
        • Uptime Institute (Preferred)
        • LEED, CFM, FMP, MCE (Preferred)
          
          General/Physical Requirements:
          
          • This position requires mobility (standing, walking, climbing, etc.); the ability to get from one place to another. This position requires sitting, bending, stooping, squatting, kneeling, climbing, balancing, crawling, reaching, grasping, fine manipulation, keyboarding. Ability to push/pull and lift/carry 25 lbs. Requires ability to work in an environment that has frequent exposure to noise.
            
            --- At least 18 years of age
            --- Legally authorized to work in the United States
            
            Travel:
            Travel Required (Yes/No):Yes
            
            DOT Regulated:
            DOT Regulated Position (Yes/No):No
            Safety Sensitive Position (Yes/No):No
            
            Base Pay Range: $80,300 - $144,800
            
            Corporate Bonus Target: 15%
            
            The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
            
            At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here .
            
            At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com .
            
            Never stop growing!
            As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
            
            T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
            
            Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500 . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Keywords: T-Mobile USA, Inc., Kent , Sr. Critical Facility Engineer, IT / Software / Systems , East Wenatchee, Washington