Arrow Senior Living Management believes that each employee makes
a significant contribution to our success in fulfilling our mission
to provide exceptional, loving and dignified care. That
contribution should not be limited by assigned responsibilities.
Therefore, this position description is designated to outline
primary duties, qualifications and job scope, but not limit the
individual or the organization to just the work identified. It is
our expectation that each employee will offer his/her services
wherever and whenever necessary to ensure the success of our
Providing exceptional and dignified care with first class
Present a professional demeanor that communicates a philosophy
of service, goodwill, and genuine interest in each resident’s
Assists residents with activities of daily living (ADL) bathing,
dressing, grooming , toileting , eating and oral care , as listed
on the residents Service Plan.
Provide exceptional customer service.
Familiarize yourself with residents of the Community, including
detailed understanding of each resident’s unique interests,
hobbies, history and personal preferences in order to provide
Promptly respond to resident requests.
Maintain compliance with all departmental recordkeeping
Reports any needed repairs of community-owned property to the
Director of Wellness, Care Coordinator or Wellness Nurse .
Intervenes in situations involving unsafe or inadequate care and
reports immediately to the Director of Wellness.
Promptly answers emergency call system, telephone and paging
Participates in all scheduled team member meetings, and other
community-wide t eam m ember meetings as requested.
Participates in voluntary and mandatory on-going education and
Uses effective verbal and non-verbal communication to present
information in a positive and non-threatening way.
Responds effectively to resident behavior. Uses supportive
communication in resident interactions including effective
communication skills with residents who have sensory deficits.
Observes and reports resident physical and emotional condition
changes, using appropriate terminology and abbreviations.
Applies non-sterile bandages/dressings and applies anti
-embolism stockings (TED hose) or tubi grips .
Cares for cognitively impaired residents
Demonstrates an understanding and support of Resident Rights
Provides basic emergency care as determined by the emergency
needs of the residents by providing basic first aid.
Performs and completes assignments with established procedures
Perform other duties as assigned.
Candidate must be at least 18 years of age.
Shall have a high school diploma, or equivalent.
Able to read, write, understand and communicate in English
Positive and energetic attitude
Possesses clear verbal and written communication skills
Possess sufficient computer skills to be able to print documents
and enter information into resident records .
Professional in appearance and conduct.
Mature interpersonal skills to work effectively with
Providing quality care to residents.
Must be criminally cleared.
Be in good health and physically and mentally capable of
performing assigned tasks. Good physical health and free from
tuberculosis . Must have a health screening performed by a
physician not more than thirty ( 30) days prior to or seven (7)
days following employment.
Must have dependable transportation and be able to work varying
hours as needed.
Job Description Acknowledgement I, , (print name), have read and
understand and possess the qualifications and experience to
satisfactorily perform the responsibilities of the position. I
understand that this does not constitute a contract of employment
and that either the company or I may terminate my employment at
will, with or without cause.
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