Customer Support Assistant
Company: Recruiting.com
Location: Kent
Posted on: March 17, 2023
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Job Description:
-We are seeking two Customer Support Assistant's to join our
team! You will be responsible for helping customers by providing
product and service information. Team based training sessions
ensure that each person in our company has the opportunity to learn
from our top representatives. We promote growth from within and
encourage our team to work together to reach client & customer
goals and improve skills. Specialized training will prepare
individuals to work with customers to provide a unique and pleasant
sales experience, which fosters acquisition of quality customers
and long term customer loyalty. In this position you will work as a
member of a team of professionals responsible for providing
benefits and financial products to help clients protect their
homes, cars, lives and retirement incomes. Our team members perform
a fundamental role in servicing clients, supporting agents and
building strong relationships with the community.
Responsibilities:
Provide information about the products and services
Troubleshoot and resolve event issues and concerns
Provide customer support and handling customer inquiries
Document and update customer records based on interactions
Generating quotes, processing payments & reporting claims
Provide customer support and handling customer inquiries
Develop and maintain a knowledge base of the evolving product and
services offerings
Conducting policy reviews and providing details on updates
Providing excellent client service
Relationship building with new and existing clients
Keywords: Recruiting.com, Kent , Customer Support Assistant, Other , Kent, Washington
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