Customer Service Clerk I
Company: Walman Optical
Location: Kent
Posted on: March 17, 2023
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Job Description:
The Walman Optical Company is a successful and diversified
business serving the ophthalmic community since 1915. We are a
family of optical companies with a 100-year history of excellent
relationships built on enduring trust and added value. Each of our
businesses is guided by the same core principles and single vision:
to be the most trusted business partner in the industry. Our core
values respect our employees' worth and contributions, emphasize
teamwork and offer opportunities for personal and professional
growth.
We are currently seeking a Customer Service Clerk I for our
fast-paced Optical Lab located in Kent, WA. This is an excellent
opportunity to join our team!
Job Summary
Perform a variety of customer service responsibilities such as:
answering telephone inquiries, entering orders, eyewear frame
tracing and order tray-up.
Position Responsibilities:
* Receive phone orders from customers in a thorough and friendly
manner.
* Receive customer inquiries on order status, product availability
and/or other customer needs and respond correctly and timely.
* Eyewear frame tracing and order tray up.
* Accurate and timely data entry.
* Receive ordered product, check packing list/invoice for correct
pricing and quantities and place in correct area.
* Monitor and expedite back ordered products. Communicate delays in
filling order to customer.
* Receive and establish procedures for new products and file and
organize product information.
* Perform other duties as assigned.
Experience/Qualifications
* High School Diploma, GED or equivalent, plus one year of relevant
work experience
* Good organizational and communication skills
* Accurate Data entry
* Ability to meet and maintain deadlines
* Must be able to lift and/or move up to 25 pounds
* Ophthalmic and/or Digital Vision Inc. (DVI) Systems Software
experience a plus, not required
Benefits
* Competitive Salary
* Medical Insurance
* Dental Insurance
* Life Insurance
* LTD
* PTO
* 401(k) with company match
If you are interested in becoming part of the Walman Team please
apply online today.
The Walman Optical Company is committed to providing Equal
Employment Opportunity (EEO) to all employees and applicants.
EEO/Affirmative Action Employer/Protected Veteran Status. The
company grants reasonable accommodations to qualified disabled
individuals in accordance with applicable law.
Equal Opportunity Employer, including disabled and veterans.
Keywords: Walman Optical, Kent , Customer Service Clerk I, Other , Kent, Washington
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