KentRecruiter Since 2001
the smart solution for Kent jobs

SPC/HOPWA Program Supervisor (STHS)

Company: CCSWW
Location: Kent
Posted on: March 18, 2023

Job Description:

Full-time position starting at $24.60 - $27.36/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE:

  • Medical, Dental, Vision, Life Insurance and Long-Term Disability

  • Health Savings Account and Flexible Spending Account

  • Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday

  • CCS/CHS 403(b) Employee Saving Plan

  • Employee assistance program

    Program Description
    The Shelter Plus Care (SPC) and HOPWAvouchers provide permanent housing and support to people with underlying medical or mental health conditions. These programs leverage the Foundational Community Supports (FCS) case management program to provide the required supportive services. Housing is scattered throughout King County in market rate units selected by clients. Staff will often travel throughout King County to meet with clients and provide services in their community.
    Position Description
    Program Supervisor is responsible for day-to-day operations of the SPC and HOPWA team, ensuring case managers are adhering to program best practices and complying with the requirements of the organization and the grant. The Program Supervisor is also responsible for ensuring that expenditures, enrollments, and outcomes are properly reflected in the database. This position will be responsible for the oversight of 2 case manager positions reporting to this position.
    Supervision of Housing Case Managers:

    • In coordination with the Program Manager, screen applicants, interview and hire Housing Case Managers.

    • Train and supervise Housing Case Management staff (2 positions).

    • Oversee Housing Case Management staff professional development and ongoing training.

    • Provide regular and consistent performance reviews for Housing Case Managers.

    • Ensure proper reporting of program data and monitor achievement of expected goals

    • Develop and support a positive, team-oriented work environment.

    • HOPWA and SPC reauthorizations are completed and entered in a timely

    • Supervise FCS Service provision and ensure HIPPA Compliance

      Program Operations:

      • Assist in the quality improvement process that includes: data quality, contract compliance, file reviews, HMIS management reports and other system management reports and make recommendations to improve service delivery to clients, provider community and funders

      • Ensure client records are kept in accordance with agency standards amongst their program.

      • Build and maintain effective relationships with program partners.

        Financial Responsibility:

        • Review and approve Accounts Payable forms.

        • Assist case managers in accurately requesting and documenting purchases and credit card expenses

        • Support Program Manager in monitoring the overall program budget and in any course corrections which need to be made.

          General Responsibilities:

          • Observe/follow confidentiality guidelines and client privacy.

          • Maintain accurate record of hours worked and submit timesheets on schedule.

          • Attend agency trainings as required.

          • Participate as team member in staff and supervisory meetings as required.

          • Perform other job-related duties as assigned.

            Job Conditions
            This position requires the employee to work in an environment where there is a great deal of pressure to place families in housing quickly; there may be times when working conditions include interruptions and interactions with family members who are angry/upset and/or dealing with mental health and substance abuse issues. Extensive use of telephones, computers and related office equipment will be required.
            Physical and Mental Acuity Requirements
            The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

            • Able to prioritize multiple tasks, and to work independently and as a team member.

            • Able to understand and observe safety rules.

            • Able to hear telephone rings, face-to-face and phone conversation, door bells, and emergency alarms.

            • Able to speak clearly in person and on the telephone.

            • Able to hand write legibly.

            • Able to read normal size print and handwritten notes.

            • Able to sit for sustained periods of time.

            • Mobility/dexterity of hands/arms to enable keying into locked areas as well as using office equipment.

            • Regularly able to perform duties as assigned.

            • Able to make independent decisions and apply sound judgment in performing job duties.

            • Bachelor's degree in social services or a related field, equitable experience in social

            • At least 2 years of experience in direct provision of social services, preferably with homeless families.

            • Experience working with and understanding of data management

            • Understanding of problems homeless families often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term

            • Understanding of barriers for homeless immigrant and refugee

            • Strong collaboration

            • Excellent written and oral

            • High level computer software skills, with ability to maintain and use complex client software systems.

            • Commitment to working within the mission, goals and values of Catholic Community

              Preferred Qualifications

              • Master's degree or higher in Social Work or a related field.

              • One year supervisory experience.

              • Fluency in second language that is spoken by a substantial number of King County Families.

                Substitute Qualifications

                • A combination of education/training, and documented knowledge/skills and experience may in some cases substitute for the BA requirement.

                  ID: 2023-6862
                  External Company Name: CCSWW
                  External Company URL:

Keywords: CCSWW, Kent , SPC/HOPWA Program Supervisor (STHS), Other , Kent, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Kent RSS job feeds