Property Specialist - Valli Kee (Kent)
Company: King County Housing Authority
Location: Kent
Posted on: May 25, 2023
|
|
Job Description:
Job SummaryPlease note this position is open until filled;
however, to ensure consideration applications should be received by
June 3, 2023 at 4:30p.m.Are you looking for more than just a job?
Looking for an opportunity to be passionate about what you do while
providing resources to your community? Do you have great attention
to detail and enjoy providing exceptional customer service? And are
you someone that thrives in a fast-paced environment? If so, this
position may be for you!King County Housing Authority is currently
recruiting for a dedicated mission driven individual to fill our
Property Specialist position to support our Valli Kee portfolio in
Kent, Washington. The successful candidate will be providing
customer service and administrative support. The Property
Specialist is a key role in the housing program. We are looking for
an individual that enjoys working with people, can multi-task and
will thrive in a role performed onsite at the housing properties.
The work will include a variety of assignments including working
with diverse tenants, tenant file processing and administrative and
office support functions.The successful candidate will be:Assisting
a vibrantly diverse tenant and applicant population by answering
questions; taking complaints and/or requests for work orders; and
referring people as necessary based on individual issues
presented.Processing tenant files and performing administrative and
office support functions.Processing continuing eligibility for
housing assistance; calculating rent based on program requirements
and submitting the information to the Property Manager for
approval.Documenting and maintaining case files and on-line
records.Entering, tracking and closing work orders for maintenance
requests as well as time records for property staff.This role is
performed under the general supervision of the Senior Property
Manager; however, much of the tenant contact is handled by the
Property Specialist.King County Housing Authority (KCHA), an
independent municipal organization is a high performing nationally
recognized leader in affordable housing. To learn more about KCHA
and our Mission visit this link.Essential FunctionsThe Property
Specialist will:Serve as the main point of contact for walk-ins,
phone calls, and emails; greet applicants, tenants, and visitors;
explain processes and procedures, answers questions, makes
recommendations and refers to appropriate department or individual
based on needs.Process annual and interim reviews of tenant
eligibility to assure compliance with HUD regulations; track and
process completion with tenants; verify income, criminal history,
and landlord history; calculate household income to determine
tenant rent; complete tax credit paperwork with tenants.Manage and
maintain resident files and records; ensure scanning and indexing
of resident paperwork is done in a timely manner and consistent
with policy and procedures; track outstanding purchase
orders.Perform tenant accounting authorizing adjustments to tenant
accounts, security deposits, rent changes, retroactive billings,
and maintenance charges; manage and maintain resident files; ensure
that all scanning and indexing of resident paperwork is done in a
timely manner and consistent with policy and procedures.Coordinate
with vendors; schedule services; create purchase orders for goods
and supplies; take work orders from tenants and alerts maintenance
staff; assist in inspections; request service for routine vendor
repairs; schedule annual testing and inspections of fire
extinguishers, alarms, back flow testing and storm water catch
basin; schedule pest control treatments and maintains logs.Process
move outs; schedule move out inspections; prepare charges and move
out statements for residents; contact new resident and coordinate
move-in date; create packets for new move-ins; schedule lease
signing for manager; process move-in into the computer system;
receive and process transfer requests when needed.Assist property
manager with organizational initiatives, special projects, and
daily operations act as Property Manager in their
absence.Qualifications and CompetenciesRequired Qualifications:High
School Diploma or GED ANDMinimal experience in customer service,
public office or housing, tax credit programs, or working in a team
environment ORAn equivalent combination of experience and education
that provides the necessary knowledge, skills, and abilities to
perform the essential functions of this position.Required
Knowledge, Skills and Abilities:Demonstrated experience maintaining
records (manual and electronic) and performing data entry with a
high level of accuracy and attention to detail.Proficiency using MS
Office applications including Word, Excel, Outlook and the
Internet.Clearly and effectively communicating both verbally and in
writing by actively listening and sharing relevant
information.Strong organizational skills including prioritizing,
ensuring accuracy, multi-tasking, and handling interruptions
appropriately; ensuring assignments are completed in a timely and
effective manner.Ability to work effectively and positively with
individuals of diverse cultural and socioeconomic
backgrounds.Ability to think critically and creatively to interpret
data and make conclusions; will question and search for answers;
evaluates ideas and information and develops ideas that lead to
action.Ability to perform mathematical calculations.Ability to
maintain confidentiality.Special Requirements:Consent to and pass
required assessments.Consent to and pass a criminal records
background check.Position may require travel to KCHA properties and
sites. The successful candidate will need to have access to
reliable transportation to meet the business needs of the
Agency.Position Information and Application ProcessApplication
Requirements:To be considered for this opportunity, you
must:Complete the online application profile in its entirety.Upload
a cover letter that addresses how your experience and education
qualifies you to perform the essential functions listed in the job
announcement. (Cover Letter)Upload a detailed r--sum-- of all
educational and professional experience. (R--sum--)Salary &
Benefits:The starting salary range for this position is $27.00 -
$33.07 per hour dependent on qualifications and professional
experience. The complete salary range for this position is $27.00 -
$39.15 hourly. Performance based merit increase opportunities and
COLAs are reviewed on an annual basis. A comprehensive health care
benefits package for you and your dependents includes medical,
dental and vision insurance, life and long-term disability
insurance plans, vacation, sick and personal leave, tuition
reimbursement, and retirement benefits are also available. For more
details regarding KCHA comprehensive benefits, please visit our
benefits page, Work Environment:Incumbent(s) must be able to meet
the physical requirements of the classification and have mobility,
balance, coordination, vision, hearing and dexterity levels
appropriate to the functions performed. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions.After initial onboarding, this role will have
the opportunity to work remotely up to 20% or a compressed work
week in accordance with the KCHA's flexible work arrangements;
however, remote work conditions will be reviewed on a regular basis
based on business and program need. The ability to report to the
Ballinger Office in Shoreline will be required.Physical
Environment:This work requires the frequent exertion of up to 10
pounds of force and occasional exertion of up to 25 pounds of
force; work regularly requires speaking or hearing, using hands to
finger, handle or feel, reaching with hands and arms and repetitive
motions, frequently requires standing and sitting and occasionally
requires walking, stooping, kneeling, crouching or crawling and
tasting or smelling; work has standard vision requirements; vocal
communication is required for expressing or exchanging ideas by
means of the spoken word; hearing is required to perceive
information at normal spoken word levels and to receive detailed
information through oral communications and/or to make fine
distinctions in sound; work requires preparing and analyzing
written or computer data, operating machines and observing general
surroundings and activities; work occasionally requires exposure to
fumes or airborne particles, exposure to outdoor weather conditions
and exposure to bloodborne pathogens and may be required to wear
specialized personal protective equipment; work is generally in a
moderately noisy location (e.g. business office, light
traffic).Equal Opportunity:King County Housing Authority is an
equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status.
Keywords: King County Housing Authority, Kent , Property Specialist - Valli Kee (Kent), Other , Kent, Washington
Click
here to apply!
|