Bilingual Case Manager - FCS
Company: Friends of Youth
Location: Renton
Posted on: May 7, 2024
Job Description:
GENERAL DESCRIPTION The Bilingual Case Manager for Residential
and Foster Care Services plays a crucial role in providing
culturally appropriate case management services aimed at the safe
return and reunification of unaccompanied adolescents in care. They
work closely with the Division of Unaccompanied Children Operations
(DUCO) to oversee intake and transition processes, ensuring legal
representation is secured when necessary. Additionally, they handle
intake and exit paperwork, coordinate case planning and
transportation, and facilitate translation services as needed.
Serving as a liaison between youth, their families, and their
countries of origin, the Case Manager strives to maintain,
establish, and nurture connections that support potential
reunification efforts. They engage directly with youth weekly to
assess placement needs and ensure smooth transitions, documenting
all interactions and service transitions. ESSENTIAL DUTIES Key
Responsibilities Monitoring
- Maintain an assigned caseload of unaccompanied adolescents in
foster care.
- Meet weekly with Program Supervisor to elevate questions,
concerns and progress towards youth's goals and reunification
progress.
- Plan for successful transition of youth, involving family,
sponsors, community resources, and other supports.
- Assist in the rotation of the emergency crisis phone and
respond as needed.
- Minimize program vacancies by timely placement of appropriately
screened clients. Administration
- Organize and submit all required reports on various databases
including intake and exit paperwork, assessment and service plans,
trafficking and cognitive screens, authorization for placement,
family reunification packet/sponsor background checks, and case
management notes.
- Attend agency or professional seminars, training, or
conferences to increase professional knowledge.
- Follow all Washington Administrative Codes, Department of
Children, Youth and Families policy and procedures, Office of
Refugee Resettlement Policies and Procedures, and Council on
Accreditation guidelines.
- Interpret the program to individuals, groups, and organizations
when requested.
- Train staff in data case management issues as requested. Client
Services
- Maintain direct contact with each assigned client and have at
least one documented, scheduled weekly meeting with each client to
discuss reunification options.
- Collaborate with the Mental Health Therapist in the development
of culturally and developmentally appropriate treatment plans and
treatment outcome goals for each youth.
- Assist foster parents in their role as primary life skills
educators.
- Collaborate and facilitate quarterly treatment service plans,
goals, modalities, and individualized approaches for each youth on
their caseload.
- Contact and develop community resources to support youth's
treatment plans, goals, and discharge planning.
- Establish aftercare treatment plans for all youth on caseload
and monitor and implement these aftercare plans.
- Ensure completion of timely assessments as contracted.
- Maintain case notes as required, including documentation of all
medical, dental, and treatment sessions and updated in the UC
Portal where applicable.
- Disseminate and implement agency policies.
- Support MHT treatment methods that incorporate agency goals,
policies, and procedures.
- Assist foster parents in providing transportation of youth to
appointments, community resources, and meetings. OTHER DUTIES
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice. JOB REQUIREMENTS A. Education and
Experience
- Bilingual in English/Spanish
- Bachelor's degree in behavioral sciences, human services, or
social service fields.
- 3 years of progressive employment experience in the
aforementioned fields is preferred.
- Child welfare, DUCO, and/or case management experience is
strongly preferred. B. Additional Requirements
- Must be 21 years of age or older.
- Must satisfactorily pass criminal history check
- Must satisfactorily pass tuberculosis (TB) test.
- Complete a de-escalation and restraint training within the
first 45 days of employment to be eligible to be involved in the
restraint of a resident if necessary.
- Must have reliable transportation and a valid Washington State
driver's license (or be able to obtain one by date of
employment).
- Employees and volunteers who operate their own or Friends of
Youth vehicles on Friends of Youth business, must have a safe
driving record as defined by Friends of Youth.
- Employees and volunteers who operate their own vehicle(s) on
Friends of Youth business must carry auto liability insurance that
complies with the requirements of Friends of Youth.
- Must successfully complete the following health certification
requirements within 30 days of employment: CPR, First Aid and
Bloodborne Pathogens.
- Proof of the following vaccinations is required: First two
doses of COVID-19, influenza (during flu season), Varicella (or
titers indicating immunity), MMR (or titers indicating immunity).
Tdap (one dose). C. Knowledge, Skills, and Abilities
- Able to engage with diverse populations in a culturally
responsive manner.
- Demonstrate a commitment to the values of diversity, equity,
and inclusion by honoring and celebrating diverse characteristics
and expressions of personal identity.
- Strong commitment to Friends of Youth's mission, vision, and
values.
- Knowledge of various mental health treatment modalities,
de-escalation, and Dialectical Behavior Therapy (DBT) skills.
- Strong organizational ability.
- Excellent verbal and written communication skills.
- Knowledge of Washington Administrative Code (WAC) for group
care.
- Working knowledge of the principles of trauma informed care,
positive youth development, and harm reduction within culturally
appropriate frameworks.
- Knowledge of Council on Accreditation (COA) and licensing
standards for Group Care facilities preferred.
- Able to adapt and respond to change effectively; proactively
seek opportunities supportive of change.
- Able to identify challenges and formulate and implement
solutions, utilizing the expertise and input of others.
- Ability to be flexible and responsive to the needs of youth in
care and employees. 13. When on-call, must be able to respond in
person, as needed, and address emergent and safety concerns within
a reasonable amount of time 24 hours a day.
- High integrity when dealing with restricted, and/or
confidential information.
- Ability to accurately maintain and produce files, records,
logs, and reports.
- Ability to maintain professional boundaries with clients while
building trust and respect.
- Cultivate an atmosphere of inclusivity and respect for
everyone.
- Ability to develop and maintain community resources.
- Ability to work occasional evenings and weekends required. We
offer:
- Generous time off including 15 vacation days per year, paid
sick leave, 11 paid holidays, 2 social justice leave days per year
for full-time employees
- Health insurance package including medical, dental, vision,
24/7 access to telehealth, long term disability and life
insurance
- Retirement plan with match
- Transgender Health Benefits Friends of Youth is committed to
equity and creating a diverse and inclusive work environment as an
equal opportunity employer. We welcome, honor, and celebrate our
clients, colleagues, and communities' diverse identities and
cultures. For more information, email . Compensation details: 26-31
Hourly Wage
PI23959a85a92d-7037
Keywords: Friends of Youth, Kent , Bilingual Case Manager - FCS, Other , Renton, Washington
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