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Service Excellence Program Leader

Company: VirtualVocations
Location: Kent
Posted on: June 1, 2024

Job Description:

A company is looking for a Service Excellence Program Leader.

Key Responsibilities:

Develop and execute client-centric business processes to improve overall client situations
Drive a Client First culture by ensuring high-quality, trust-based interactions
Integrate product and technology changes into operational processes

Required Qualifications:

10+ years in designing client-centric solutions and processes
Experience in integrating behavioral science into solutions
Proven ability to influence clients and deliver exceptional service experiences
Strong team leadership and people development skills
Experience driving transformational change within organizations

Keywords: VirtualVocations, Kent , Service Excellence Program Leader, Other , Kent, Washington

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