Inventory Customer Service Coordinator

Company: Milgard Manufacturing
Location: Kent
Posted on: January 4, 2022

Job Description:

Apply An Inventory Customer Service Coordinator job located in Tacoma, WA is available at Milgard Windows and Doors. You should have two years of experience in a customer service enterprise setting. Inventory control experience is strongly preferred. You will be responsible for providing superior customer service support to Milgard Window Plants, acting as the primary contact for assigned orders and inquiries. This position acts as a business liaison for internal supply. This position also manages some aspects of inventory control. Milgard Windows & Doors is the leading manufacturer of windows and doors in the Western United States with operations in Washington, Oregon, and California. Milgard was recently acquired by MI Windows, which creates additional opportunities for growth and synergies between these two industry leaders. Inventory Customer Service Coordinator job responsibilities Include: Develops and distributes sales forecast within business unit. Ensures freight costs are optimized by utilizing full capacity of trailer. Assists in the management of vinyl extrusion inventory throughout customer base. Allocates and prioritizes movement of finished goods inventory throughout customer base. Builds and maintains internal and external customer relationships. Provides an accurate and timely response to customer inquiries through various channels of communication. Serves as internal supply liaison between Window Plant locations and Vinyl Extrusion. Works closely with scheduling to assure customer requirements are met. Investigates and resolves customer issues with product, quality or deliveries. Participates in daily cycle counting. Runs month-end inventory reports. Maintains inventory databases. Provides system generated acknowledgments to all orders as released. Requirements Qualifications: Minimum of two years' experience in customer service utilizing an enterprise system, preferably in a manufacturing environment One to two years of incoming inventory/materials experience in a manufacturing setting Associates Degree preferred Knowledge of data base software Proficient in basic algebra and geometry with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume Ability to self-manage and multi-task Ability to work in, and promote, a team environment Relevant experience coordinating and cooperating with multiple departments Proficiency in Microsoft Office programs (Excel, Word, PowerPoint, and Outlook) Milgard is growing with a track record of strong financial performance, which creates opportunities for team members. A great opportunity to learn our business and show what you can do to build a great team and organization. We have a robust total reward offering, including: Vacation and Sick pay Medical/Dental/Vision Milgard picks up the majority cost of these important benefits! 401k Savings Plan Tuition assistance continue your education; we will help! Career growth opportunities take on more responsibility and grow! If you are interested in an Inventory Customer Service Coordinator job in Tacoma, WA, please apply now. To learn more about Milgard's products, services, and culture, visit our website at www.milgard.com/careers. We have built our success on our foundational philosophy of Respect, Service, and Excellence. Milgard Windows & Doors is a great place to grow your career as we continue to build an even greater organization! #CB #MONSTER

Keywords: Milgard Manufacturing, Kent , Inventory Customer Service Coordinator, Professions , Kent, Washington