Sales Account Executive - International Logistics
Company: Laufer Group International
Posted on: June 12, 2022
Company Headquartered in New York with another 7 offices in the
United States and dedicated partners strategically located
throughout the world, Laufer Group International has the expertise,
resources, and market knowledge to provide customers with true
global logistics solutions. Laufer has an established logistics and
service solution that provides customers with improved shipping
flexibility, enhanced operational control, and exceptional customer
service. Each customer has access to a customized logistics
platform providing air freight and ocean services, logistics,
customs brokerage, and purchase order and export management. Laufer
is a different type of logistics company. We strive to make our
industry more progressive. We challenge conventional ways of doing
business by developing innovative and customized supply chain
solutions. We help our customers break away from yesterday's
business model to succeed in today's world. Position Summary: The
Sales Account Executive maintains and grows relationships with
assigned customers while achieving an assigned sales and revenue
goals. Reporting to the local Branch Manager, the Sales Account
Executive is expected to retain existing business, expand the
firm's market share for each assigned customer, introduce and
promote new products and services to assigned customer accounts,
develop new relationships and increase Laufer's market share in the
territory. Responsibilities: Retain customer volume, sales and
profitability through proactive stewardship of the firm's
relationships with assigned customers.
Penetrate and expand relationships and revenue potential with
assigned accounts by:
Selling new or additional products or services to current buyers;
Finding additional buyers and stakeholders within the existing
customer location; and/or
Selling additional customer locations.
Sell and support the full suite of the firm's product and service
Develop and manage robust pipeline of new opportunities to help
increase Laufer's market share in the territory.
Support and actively participate in all aspects of the sales
process, and calling upon others to assist in solution development
and proposal delivery, as needed, or as directed by management.
Direct joint customer planning efforts in assigned accounts.
Proactively manage customer satisfaction and service delivery by
anticipating potential service problems, monitoring satisfaction,
and recommending process and delivery improvements.
Assist other sales team members, when directed, with customers
outside the assigned account base when required.
Support and manage assigned customer transition from the Business
Development Group during customer implementation.
Design, manage, and deliver Quarterly Business Reviews, in
collaboration with other internal stakeholders, to assigned
Insure all assigned customer's pricing, RFP responses, and bids are
completed and delivered accurately and timely.
Support SOP creation, management, updating and adherence for
Travel when necessary within region to branch offices, customer
field offices, and assigned customers to help accomplish assigned
customer objectives. Accountabilities and Performance Measures:
Achieves assigned sales and revenue budgets.
Meets assigned expectations for profitability.
Achieves customer retention and growth targets.
Maintains high customer satisfaction ratings that meet company
Completes required training and development objectives within the
assigned time frame. Alignment: Reports to the local Branch
Enlists the support of sales specialists, implementation resources,
service resources, and other sales and management resources as
Works closely with the Customer Service Team members to ensure
customer satisfaction and problem resolution
This position has no direct reports Benefits: Medical, Dental, and
Vision Benefits with company cost-sharing
Health Savings Account medical benefit option with a company
contribution to the health savings account
No cost Medical Bridge Program to assist with costs that may be
attributable to the plan deductible
Medical and Dependent Care Flexible Spending Accounts
No cost Short-term disability, Long-term disability, Life, and
401(k) Retirement Plan with a generous company match
Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
No cost Employee Assistance Plan to assist with emotional
well-being, family and relationships, legal and financial matters,
Employee Recognition Program
Giveback Program - each employee is given $500/year to donate to a
charity (Laufer has donated over $1 million!!!)
Commuter Benefits for employees traveling to and from the NYC
office Salary range: $80,000-120,000 depending on experience.
Keywords: Laufer Group International, Kent , Sales Account Executive - International Logistics, Professions , Kent, Washington
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