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Site Reliability Engineer

Company: AXA Group
Location: Kent
Posted on: March 11, 2023

Job Description:

It's an exciting time to join the Digital team here at AXA Health, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers, streamline, and automate our business processes. We currently have a need for a Site Reliability Engineer.As Site Reliability Engineer, you'll take ownership of our mission to build our new Digital Platform which has minimal BAU cost, and maximum performance and reliability for the investment. This is to be done through automation of all available processes, and comprehensive management through softwareAt AXA we're adopting a Hybrid way of working, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers.What you'll be doing:

  • Document existing processes, and automate those using software you write yourself, and/or using 3rd party software tools.
  • Build, operate, maintain and (working with Engineering and Architecture), optimize all of our Cloud Infrastructure (including our PaaS infrastructure in Azure, and our SaaS platform components such as Salesforce).
  • Work with Product Engineering teams on recommendations to development changes to support higher reliability.
  • Liaise with internal suppliers of our services and product teams to improve speed and reliability in end to end solutions and associated CICD processes.
  • Work with our Information Security teams to ensure Security policies are implemented in the most efficient and flexible manner.
  • Design, build, operate monitoring and alerting technology for large, complex multi-site b2c and b2b applications.
  • Design, build, operate and optimise logging technology so that more and more data can be gathered about sites' holistic performance/reliability
  • Build comprehensive documentation and software such that all actions are repeatable.
  • Improve and automate operational processes (deployments, upgrades, internal workflows).
  • Trace issues through multiple systems, working with developers where needed, in order to find and diagnose root causes.
  • Fix issues and feedback to the development teams their processes and demonstrably reduce the chance of the same issue cropping up.
  • Work with internal customers of your SRE products (e.g. monitoring, alerting, software) to ensure lifecycle management is in place.
  • Working within an agile program and teams, adhering to Scrum or Kanban protocols.Your Profile
    • Solid experience working as an SRE or similar role, in a large enterprise.
    • Proven experience with Azure, including: setup, configuration, maintenanceand troubleshooting.
    • Strong programming skills (C#, powershell, scripting languages;JavaScript, Python)
    • Proven experience working with Salesforce (automating SDLC stages involving SF, monitoring & alerting)
    • Experience with Azure DevOps and multi-stage pipelines. Managing large scale software estates from a operational perspective (build, release, monitoring, rollbacks, High Availability, etc).
    • Demonstrable experience with common infrastructure platforms, apps and services (Azure, Nginx, HAProxy, Consul/etcd, splunk)experience with Linux and the shell also desirable.
    • Experience with Containerisation systems an advantage (e.g. Kubernetes, Docker)
    • Strong networking protocol knowledge (TCP/IP, UDP, HTTP/3, AMQP, streaming protocols etc) and cloud network design (VPNs, subnets, regions/zones etc).
    • Strong database knowledge and experience (any of; relational, graph, document, various consistency models).
    • Experience with IaC toolchains (e.g Terraform).About AXAWith a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.But never too big to care for every single person who works here.So when you join us, wepromise to put our collective might behind you and your career.You'll work in an open and supportive environment where you'll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally. You'll learn directly from senior leaders, from the best in our business. And you'll enjoy real responsibility, really early on.Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it's about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone - regardless of difference.About the EntityAXA Health is the UK healthcare specialist for the AXA Group. Whatever our customers' health goals, we help them get there. That could be getting someone physio for an injury that's holding them back, or finding them the right specialist to take their treatment forward. Our team are experts in their fields: from experienced cancer nurses to pioneering data analysts; from our highly respected customer service team to our wide-ranging in-house team of clinicians. We all work together to be the best we can be.What We OfferOne of the best things about joining AXA is our rewards package. At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
      • Competitive annual salary
      • Annual company & performance-based bonus
      • Contributory pension scheme (up to 12% employer contributions)
      • Life Assurance (up to 10 x annual salary)
      • 28days annual leave plus Bank Holidays
      • Opportunity to buy up to 5 extra days leave or sell up to 3 days leave
      • AXA employee discounts
      • Gym benefitsOur ambition is to become one of the most inspiring companies to work for, as such we're committed to supporting employee needs, providing meaningful career development and celebrating differences. We understand that everyone has individual work and home life responsibilities, therefore we're happy to discuss flexible working arrangements for this role, should this be a requirement for you.We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. As a regulated financial services company, all successful candidates will be subject to preemployment checks. We're committed to providing equal opportunities for all, therefore we welcome and encourage applications from people of all backgrounds. As a disability confident employer, we're pleased to offer our support and access to the AXA Accessibility Concierge should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.To apply, click 'Apply Now' and you'll be able to upload your profile/CV from there. If you'd like to discuss this role further or would like to engage with our Accessibility Concierge, please send an email to

Keywords: AXA Group, Kent , Site Reliability Engineer, Professions , Kent, Washington

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