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Freight Sales Broker

Company: Monster
Location: Kent
Posted on: February 18, 2021

Job Description:

Job--Overview:Our organization seeks a service-minded freight broker to serve as a liaison between freight carriers and our customers. In this position, your responsibilities would include securing new accounts, expediting the information-sharing process, and communicating with dispatchers, drivers, and clients. Additionally, we will look to you to negotiate current and future contracts to help maximize organizational profits. Ideal candidates are customer-oriented with the ability to work in a fast-paced, dynamic environment.Responsibilities:

  • Perform freight services, adhering to government and company regulations
  • Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers
  • Track and report shipment status of loads
  • Book orders with carriers and assist in preparation for loading
  • Provide current and prospective customers with shipping quotes
  • Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation
  • Resolve freight discrepancies and keep relevant parties apprised
  • Respond to customer concerns and queries in a timely, professional manner
  • Manage multiple deliveries and process spot requests
  • Develop new sales strategies to generate leads, improve business, and develop a sales pipeline
  • Identify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contracts
  • Maintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discounts
  • Remain abreast of emerging market trendsOther Job Responsibilities of a Freight BrokerThe other significant job responsibilities of a freight broker are listed below:--
    • The freight broker plays an important part in providing the freight rates and pricing system to the clients that best suit their needs and financial budget
    • He is required to make sure that his rates are competent enough than the other freight brokers and transportation agencies so as to win the freight contract with the customers
    • He is needed to keep himself updated with the modern terminologies often used in the freight brokerage and transportation industry. Besides, he should be able to operate the latest tools and equipment utilized by the freight brokers
    • He takes the responsibility of managing the queries of the customers related to freight brokerage. In addition to that, he may require to discuss with the transportation agencies for the cost applied for the transportation services
    • He may also take the responsibility of keeping a close watch over the shipments involved in the freight services and making timely arrangements for their transportation
    • He may require to set up advertizing equipment for gaining more business and generate a new client base
    • Apart from preparing the freight rates, the freight broker is expected to look after the management of the fiscal services involved in the freight procedures. He may hold the responsibility of completing the financial claim and insurance forms. Additionally, he may do the work of creating fiscal documents and reports and spreadsheets that depict the financial status of the freightsNecessary Skills & Qualifications:
      • Two or more years of work experience in a similar role
      • Familiarity with brokerage firm operations, carrier management, and broker regulations
      • Proficient in Microsoft Office and industry-specific software
      • Strong attention to detail and excellent problem-solving abilities
      • Outstanding interpersonal skills, with the ability to communicate effortlessly with customers, shippers, carriers, and dispatchers
      • Exceptional negotiating skills
      • Demonstrated ability to meet sales targetsPreferred Skills & Qualifications:
        • High school diploma or suitable equivalent
        • Professional certification as a certified transportation broker preferred
        • Established book of business preferred, but not required

Keywords: Monster, Kent , Freight Sales Broker, Sales , Kent, Washington

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