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Customer Service Agent

Company: VirtualVocations
Location: Kent
Posted on: May 29, 2024

Job Description:

A company is looking for a Customer Service Agent, Work from Home.



Key Responsibilities:

Provide excellent customer service by responding promptly to inbound calls regarding insurance policies
Identify customer needs, implement resolutions, and make recommendations for coverage enhancements
Process customer requests in a professional and timely manner, including follow-up on applications and paperwork


Required Qualifications:

1-2 years of customer service experience
Thorough knowledge and use of MS Office products
High School diploma or GED required, all education and experience will be considered
Active Property & Casualty license in good standing, preferred
If Bilingual, 100% proficiency in English and Spanish, verbal and written, is required

Keywords: VirtualVocations, Kent , Customer Service Agent, Sales , Kent, Washington

Click here to apply!

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